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Frequently Asked Accident and Repair Questions and Answers

Do you have some burning questions that you need answering about accident and repair services for your vehicle? You’re not alone! Here at Easy Paint Accident Repair Centre we are inundated with questions about the quality of service and the depth of each job, so we have put together a set of questions and answers to hopefully give you a better insight into the work we can do.

What happens when I have had an accident?

The first step you need to take when you have had an accident is to call your insurance company and alert them of the accident. As an approved accident repair centre in the Chelmsford area, we take great care and detail working with a whole manner of jobs, including insurance work.

Then the next step you need to take would be you to get in touch with our team to arrange the services you need for your vehicle. Working to high standards and offering a wide range of services including alloy wheel repairs, dent removal, bodywork repairs and more, there is nothing our team cannot provide you with to get you back on the road in no time at all.

Is the work guaranteed?

All of the work we provide is VBRA backed 3-year work guarantee. With each service being carried out by fully trained and accredited mechanics and repair specialists, you can guarantee all work is above board and at a high standard.

How long have you been working with vehicles?

Our team have a combined 35 years of experience in various vehicle repair fields. Specialising in painting, vehicle repairs, alloy wheel refurbishment and body repairs, our team are members of the VBRA (Vehicle Builders and Repairers Association).

All technicians also work towards ISO 9001 so that all work is approved and guaranteed..

What services do you provide?

Our services include a wide range of vehicle services that can also be applied to motorbikes and other vehicles. These include:

Car respraying
Panel replacements
Paint colour matching
Full vehicle wraps
Alloy wheel refurbishments

Interior repairs
Racing paint application
Classic car refreshing
Custom paint applications
Body work repairs including bumpers and panels

Do you collect my vehicle if I can’t bring it to you?

We do have a collection and delivery system so that you don’t have to worry about getting your damaged vehicle to us in Chelmsford. We treat all cars, including classic cars and have a fast, responsive care service when you need it most.

Do you work with insurance companies?

We always endeavour to work with our client’s insurance companies but if your insurance company has not covered the work, we will carry out the services you need to get your vehicle back on the road (with your approval and with costs to follow).

Why does the paint process take so long to complete?

As we carefully match and apply each coat of paint with great precision the time period of this job is significantly longer than a simple paint scratch repair. We make sure that all layers are applied evenly and then baked on to the panels appropriately and with some vehicles needing more layers than others, this can also affect the time of the work.

I can’t find the right colour paint for my car, what do I do?

No worries! We have the latest in colour correction technology and can use our paint matching service to get the exact colour of your vehicle.

I currently have a classic car that need restoring, can you do this?

We certainly can carry out classic car restoration work and bring your vehicle’s paint work back up to scratch in no time at all.

I have a company vehicle that I need signage adding to, can you do this?

Bring your vehicle and the design you have in mind to us and we can quote upon request. We currently work with great technicians that can apply car wraps and graphics so creating a vehicle for your company is something we can provide with ease.

Get in Touch

To arrange any of our services or to speak to our technicians just give us a call on 01277 829 848.